Returns & Exchanges

At Skincare Backed By Science, we stand behind the clinical efficacy of our formulas. If a product does not meet your expectations, you may return it within 30 days of purchase for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email to ensure tracked delivery to our lab.

• 3.
  Package Securely

  Place the product in its original packaging or a sturdy box to prevent damage during transit, ensuring the seal is intact for non-defective items.

• 4.
  Receive Your Refund

  After our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.